The person who wrote the solution said to hit the Escape (ESC) key. So I did a quick Internet search (yes, it was Google, duh!) and found the solution on a Web site called saniac. I closed Outlook and restarted it but got the same result. Hmmm? I tried other messages and other folders but dragging and dropping was essentially banned by my Outlook 2016. Today I was using Outlook 2016 that’s part of 32-bit Office Professional Plus 2016, running on 64-bit Windows 10 Enterprise when suddenly my Outlook refused to let me drag a message from the Inbox to a folder. Well, today was my lucky day because I found a solution to a problem very quickly and the solution was so weird that you should read it just for the fun of it, even if you haven’t experienced the problem. That’s when I blog about the problem and the solution to share it with the worldwide IT community. But then there are days when I don’t find a solution on the Internet and spend, hours, days, weeks and even months searching for an answer and trying various techniques on my own until I am able to resolve the issue. Thanks to the Internet, sometimes I get lucky and find a solution to the problem quickly by doing a simple search. If troubleshooting causes you stress, I can totally understand. However, I find challenges to be exciting and fun. One of the reasons is that it poses troubleshooting challenges and presents puzzles that are fun to solve. Once done click apply and restart Outlook.I love technology for many reasons.

Make sure the download shared folders button is unchecked below cached exchange mode. In Outlook, navigate to Account Settings, and double click the account associated with the shared mailbox Emailgistics strongly recommends that customers do this, by following these instructions:

Microsoft has provided the facility within Outlook to turn off cached exchange mode only for shared folders. Turning off cached mode removes the potential for sync issues, but we don’t want to turn off cached mode for all folders. Leading to conflicts with the synchronization of the mailbox. So, another agent might try to do something with the same email, Shared box, this synchronization delay can cause problems if, for example, oneĪgent moves a message in Outlook, but the server doesn’t get notified However, when there are several people working in a Many organizations use cached mode by default, as it can have a positive impact on performance for regular corporate mailboxes. not shared) mailbox, this doesn’t cause an issue, because there’s only one-to-one communication of changes to the mailbox, and a short delay doesn’t affect anybody else. When you’re working in an individual (i.e.

Cached Exchange Mode prevents Outlook from communicating in real-time with the server, instead of waiting to synchronize on a timed schedule.

Cache mode in outlook 2016